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Made-to-Measure filters : We manufacture all custom filter sizes. Contact us! 1-800-808-0496
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Made-to-Measure filters : We manufacture all custom filter sizes. Contact us! 1-800-808-0496
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Terms of service

Terms of Service

OVERVIEW

Welcome to Air Filtration! The terms “we,” “us,” and “our” refer to Air Filtration. Air Filtration operates this store and website, including all information, content, features, tools, products, and related services to provide you, as a customer, with a personalized shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services.

These Terms of Service (the “Terms”) and any policies referenced here describe your rights and responsibilities when you use the Services.

Please read these Terms carefully—they contain important information about your legal rights, including disclaimers and limitations of liability.

By visiting, interacting with, or using the Services, you agree to be bound by these Terms and by our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, do not use or access the Services.

SECTION 1 – ACCESS & ACCOUNT

By accepting these Terms, you represent that you are at least the age of majority in your province or state of residence, and you consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services—including browsing and purchasing—you may be asked to provide information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide it.
You are solely responsible for keeping your account credentials secure and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We strive to depict our products and services accurately. However, colors and appearance may vary due to your device, settings, or configuration.
We do not guarantee that the appearance or quality of products or services will meet your expectations. Product descriptions may change at any time without notice, at our sole discretion. We reserve the right to discontinue products and to limit quantities by person, region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. Air Filtration may accept or reject your order at its discretion. Your order is accepted only when we confirm acceptance and after we receive and process payment. Review your order carefully before submitting; we may be unable to accommodate cancellations after acceptance. If we reject, modify, or cancel an order, we will attempt to notify you using the contact details provided with the order.
Returns and exchanges are governed by our Returns & Refunds Policy [LINK].
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

SECTION 4 – PRICING & BILLING

Prices, discounts, and promotions may change without notice. The price charged will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless stated otherwise, displayed prices exclude taxes, shipping/handling, and any customs or import fees.
Online prices may differ from prices offered elsewhere. Promotions may be governed by terms separate from these Terms; if there is a conflict, the promotion terms control.
You agree to provide current, complete, and accurate purchase, payment, and account information and to promptly update your account details (email, card numbers, expiry dates, etc.). You represent and warrant that you are authorized to use the payment method provided and will honor the amounts charged.

SECTION 5 – SHIPPING & DELIVERY

Shipping timelines are estimates and not guarantees. We are not responsible for delays caused by carriers, customs, or events beyond our control. Title and risk of loss pass to you when we hand off products to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

The Services—including trademarks, trade dress, text, images, graphics, videos, reviews, and the design, selection, and arrangement thereof—are owned by Air Filtration, its affiliates, or licensors and are protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display or perform, republish, download, store, or transmit any materials from the Services without our prior written consent. Nothing in these Terms grants any license to Air Filtration, Shopify, or third-party IP. All rights not expressly granted are reserved by Air Filtration.
Air Filtration names, logos, product and service names, designs, and slogans are trademarks of Air Filtration or its affiliates/licensors. You may not use them without our prior written consent.

SECTION 7 – OPTIONAL TOOLS

You may access third-party tools via the Services, provided “as is” and “as available,” without warranties or endorsements. We disclaim all liability related to your use of such tools. Your use is entirely at your own risk and subject to the third-party provider’s terms. New features may be offered in the future and will be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may include content or links to third-party websites. We do not warrant and are not responsible for the content or accuracy of third-party materials or websites, or for any damage or harm related to your access to, purchase, or use of third-party products, services, or content. Review third-party policies before any transaction. Direct any complaints or questions to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[Merchant note: do not remove or alter this section.]
Air Filtration is powered by Shopify, which enables us to provide the Services. However, sales and purchases made in our store are transacted directly with Air Filtration. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Air Filtration, including any injury, damage, or loss arising from products or services purchased. You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from your purchases and transactions with Air Filtration.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is subject to our Privacy Policy [LINK]. Certain data may also be subject to Shopify’s Privacy Policy. Because Shopify hosts the Services, Shopify may collect and process information about your access and use to provide and improve the Services. Information submitted through the Services may be shared with Shopify and third parties (which may be located outside your country) to deliver the Services. See our Privacy Policy [LINK] for details.

SECTION 11 – FEEDBACK

If you submit ideas, suggestions, reviews, proposals, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes.
You represent that you own or have rights to the Feedback and that it complies with these Terms. We are not obligated to keep Feedback confidential, compensate you, or respond. We may remove content we deem unlawful, offensive, or otherwise objectionable, or that violates IP rights or these Terms. You are solely responsible for your Feedback and its accuracy.

SECTION 12 – ERRORS, INACCURACIES & OMISSIONS

Information on or within the Services may contain typographical errors, inaccuracies, or omissions (e.g., product descriptions, pricing, promotions, shipping fees, transit times, availability). We reserve the right to correct, update, or change information or cancel orders if information is inaccurate, at any time and without notice (including after you submit an order).

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. Without limitation, you must not use the Services: (a) for any illegal or malicious purpose; (b) to violate any applicable regulation; (c) to infringe IP rights; (d) to harass, defame, threaten, or harm; (e) to transmit false or misleading information; (f) to submit content that violates these Terms; (g) for unsolicited marketing or similar solicitations; (h) to impersonate another person or entity; (i) to interfere with others’ use of the Services; (j) to upload malware; (k) to collect personal data without permission; or (l) to circumvent security features.
We may suspend, disable, or terminate accounts for violations.

SECTION 14 – TERMINATION

We may terminate your access to the Services, in whole or in part, at any time and without notice. You remain liable for all amounts due up to and including the termination date.
Sections intended to survive termination will continue in effect (including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver/Entire Agreement, Assignment, Governing Law, and Privacy).

SECTION 15 – DISCLAIMER OF WARRANTIES

Information provided via the Services is for general informational purposes only. We do not warrant its accuracy or completeness and disclaim liability for reliance on it.
EXCEPT AS EXPRESSLY STATED BY AIR FILTRATION, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE USE. SOME JURISDICTIONS LIMIT DISCLAIMERS; SOME OF THE ABOVE MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL AIR FILTRATION, ITS PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, SUPPLIERS, OR LICENSORS (OR SHOPIFY AND ITS AFFILIATES) BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES (INCLUDING LOST PROFITS, REVENUE, SAVINGS, DATA, REPLACEMENT COSTS, OR SIMILAR), WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS OBTAINED THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Air Filtration, Shopify, and their affiliates, officers, directors, employees, agents, licensors, and service providers from any third-party claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from: (1) your breach of these Terms or referenced documents; (2) your violation of any law or third-party right; or (3) your access to or use of the Services. We will notify you of any indemnifiable claim and may control its defense; you will cooperate.

SECTION 18 – SEVERABILITY

If any provision of these Terms is held illegal, void, or unenforceable, that provision will be enforced to the maximum extent permitted, and the unenforceable portion will be deemed severed, without affecting the validity of the remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise any right is not a waiver. These Terms, together with any policies posted on the site, constitute the entire agreement between you and us and supersede all prior agreements and communications.

SECTION 20 – ASSIGNMENT

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or delegate these Terms and our rights and obligations without consent.

SECTION 21 – GOVERNING LAW

These Terms and any separate agreements under which we provide Services are governed by the laws of the Province of Québec, Canada. You and Air Filtration consent to the exclusive jurisdiction and venue of the courts located in Québec.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO THE TERMS

You can review the most current version of the Terms at any time on this page. We may update these Terms by posting a new version on our website. You are responsible for checking for changes. We will notify you of material changes as required by law. Your continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms should be sent to info@airfiltration.com.

Company Information
Air Filtration (9433-3986 Québec inc.)
info@airfiltration.ca
1-800-808-0496
920 Claude de Ramezay
Marieville, Québec, Canada
J3M 1N9